// Pricing

Managed HMO maintenance, priced per property

Tenant repair reporting, managed visits and maintenance follow-through for each HMO property you put under management.

Annual billing gives two months free.

Basic maintenance

Tenant repair reporting and managed monthly attendance for one HMO property.

£ 125 / month
Per managed HMO property
Add a property
  • Tenant repair reporting route
  • Managed monthly property visit
  • Maintenance items identified and recorded
  • Visit notes, recommendations and follow-up record

Included maintenance: Small adjustment and tightening tasks completed within the managed visit.

Recommended

Standard maintenance

Tenant reporting plus a larger allowance for managed on-site maintenance.

£ 175 / month
Per managed HMO property
Add a property
  • Everything in Basic maintenance
  • Larger allowance for on-site maintenance
  • Tenant repair reports routed to the property record
  • Priority follow-up for outstanding items

Included maintenance: Basic repairs plus like-for-like replacements and small touch-up jobs within the agreed visit time.

Comprehensive maintenance

Tenant reporting with the broadest managed maintenance allowance.

£ 250 / month
Per managed HMO property
Add a property
  • Everything in Standard maintenance
  • Broadest managed maintenance allowance
  • More involved property checks
  • Priority scheduling and follow-up

Included maintenance: Standard repairs plus small patching, resealing and joinery adjustments within the agreed visit time.

Managed monthly visit Cancel anytime Secure Stripe checkout
Compare pricing tiers
// The side-by-side

Compare the maintenance tiers.

The tenant reporting, visit, maintenance and additional-support scope included for each managed HMO property. One-off services can be booked separately.

What is included Managed work and additional support
Basic maintenance Per managed HMO property
Standard maintenance Per managed HMO property
Comprehensive maintenance Per managed HMO property
Minor repairs included
Tighten loose door handles, hinges and cupboard handles Included in the managed maintenance service
Tighten toilet seats, toilet roll holders and shower rails Included in the managed maintenance service
Adjust loose doors, latches and cupboard catches Included in the managed maintenance service
Replace batteries in smoke and carbon monoxide alarms Included in the managed maintenance service
Top up boiler or water pressure where safe and appropriate Included in the managed maintenance service
Like-for-like replacement of handles, hinges, toilet seats and shower hoses Included in the managed maintenance service
Re-secure loose shelving, rails and wall-mounted fittings Included in the managed maintenance service
Small silicone touch-ups around sanitary fittings Included in the managed maintenance service
Replace simple light bulbs and other agreed consumables Included in the managed maintenance service
Small patch repairs to walls and woodwork ready for touch-up Included in the managed maintenance service
Minor draught-proofing and replacement of simple seals or strips Included in the managed maintenance service
More involved small joinery adjustments and re-securing Included in the managed maintenance service
Managed property care
Monthly scheduled property visit Included in the managed maintenance service
Visit notes and maintenance recommendations Included in the managed maintenance service
Visual checks of rooms and shared areas Included in the managed maintenance service
Mould and condensation warning signs recorded Included in the managed maintenance service
Water and boiler pressure checks Included in the managed maintenance service
Simple fittings and minor defects identified Included in the managed maintenance service
Photographs and issue history kept against the property Included in the managed maintenance service
Initial property condition baseline Included in the managed maintenance service
Repair coordination
Tenant repair reports routed to the property record Included in the managed maintenance service
Repair issues triaged and prioritised Included in the managed maintenance service
Follow-up on outstanding maintenance actions Included in the managed maintenance service
Larger allowance for minor on-site maintenance Included in the managed maintenance service
Priority scheduling for outstanding items Included in the managed maintenance service
Available separately
Tenant changeover visit Book separately when needed
Contractor or access attendance Book separately when needed
Inventory and detailed condition report Book separately when needed
Per property Monthly or annual billing
£125 / month Managed maintenance and property records
£175 / month Managed maintenance and property records
£250 / month Managed maintenance and property records

Materials, specialist trades, gas or fixed electrical work, structural repairs, emergency callouts and work beyond the agreed visit time are quoted separately.

Frequently asked questions

Clear answers about subscriptions, billing, cancellation, and what happens after you choose a maintenance tier.

How are subscriptions managed?

Subscriptions are handled securely through Stripe, so billing, card payments, invoices, renewals, and subscription changes are processed through a trusted payment platform.

Can I cancel myself?

Yes. You can cancel your subscription from your billing portal without needing to email support or wait for someone to process it.

What happens after I cancel?

Your account remains available until the end of the paid billing period. After that, paid features stop renewing unless you choose to reactivate.

Can I change plan later?

Yes. You can change a property's maintenance tier as its needs change. Stripe automatically handles the billing adjustment when a tier change creates a prorated charge or credit.

Can I download invoices?

Yes. The billing portal gives you access to your invoices and receipts, making it simple to keep records for your business accounts.

Are card details stored by My HMOs?

No. Card details are processed by Stripe. My HMOs does not store your full card number or payment security codes.

Can I cancel before the next renewal?

Yes. Cancellation is self-service and designed to be straightforward. If you cancel before renewal, Stripe stops the next automatic payment.

Do prices include VAT?

Prices are shown excluding VAT where applicable. If VAT applies, it will be displayed during checkout before payment is confirmed.

What support is included?

Every maintenance tier includes support for account, billing, property and maintenance questions at no extra cost.

Prices exclude VAT where applicable. Notice guidance is not legal advice.