Cookie Policy
This page explains how My HMOs uses cookies and similar technologies when you visit our website or use our service.
Updated 28 July 2026What are cookies?
Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work, or work more efficiently, and to provide information to the site owners.
Under the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR, we are required to tell you what cookies we use and why.
Cookies we use
My HMOs uses strictly necessary cookies for account security and optional analytics cookies only where you have consented.
Strictly necessary cookies
These are set automatically and cannot be turned off because the site cannot function securely without them. No consent is required.
| Cookie name | Purpose | Duration |
|---|---|---|
sessionid |
Keeps you logged in to your account during your visit. Without this cookie the site cannot remember who you are between pages. | 2 weeks, or until you log out |
csrftoken |
Protects form submissions against Cross-Site Request Forgery (CSRF) attacks. Required for forms on the site to work securely. | 1 year |
Analytics cookies Optional - consent required
We use PostHog to understand how visitors use My HMOs, for example which pages are visited most and where people drop off. This helps us improve the product. These cookies are only set if you click Accept analytics on the consent banner.
| Cookie name | Purpose | Duration |
|---|---|---|
ph_*_posthog |
PostHog analytics - identifies your browser session for aggregate traffic analysis. No personally identifiable information is stored unless you are signed in. | 1 year |
PostHog is hosted on EU infrastructure (eu.i.posthog.com). You can read PostHog's privacy policy at
posthog.com/privacy.
To withdraw consent at any time, click Essential only on the banner if visible, or clear your browser's cookies and localStorage for this site.
What we do not do
We do not use:
- Google Analytics or Google Tag Manager
- Advertising or retargeting cookies
- Social media tracking pixels
- Third-party behavioural profiling or data broker tools
- Live chat widgets that set their own cookies
Browser storage that is not a cookie
We use your browser's localStorage to remember your analytics consent choice under myhmos:analytics-consent. This avoids asking you the same question on every page.
This consent preference is not a cookie and is not used to track you across other websites.
Managing and deleting cookies
You can control and delete cookies through your browser settings. Be aware that disabling the sessionid cookie will prevent you from logging in, and disabling csrftoken will prevent forms from working.
Instructions for the most common browsers:
Changes to this policy
If we introduce any new cookies, we will update this page and, where required by law, ask for your consent before setting them.
Questions
If you have any questions about this policy or how we use cookies, please contact us through the contact page.
For more information about cookies and your rights, visit the ICO's guide to cookies.